DISCLAIMER

1. INTRODUCTION

This Disclaimer applies to all services provided by Hedayat Safi Transportation LLC, doing business as H&S Limousine (“we,” “us,” “our,” or “Company”), and all content available on our website https://hs-limousine.com and booking platform https://book.mylimobiz.com/v4/hslimousine.

BY USING OUR SERVICES OR ACCESSING OUR WEBSITE, YOU ACKNOWLEDGE AND AGREE TO THE TERMS OF THIS DISCLAIMER.

This Disclaimer should be read in conjunction with our Terms and Conditions, Privacy Policy, and Refund and Cancellation Policy.

2. NO WARRANTIES – “AS IS” SERVICE

2.1 Service Provided “As Is”

H&S LIMOUSINE PROVIDES LUXURY GROUND TRANSPORTATION SERVICES ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

❌ Implied Warranties of Merchantability: That services are fit for ordinary purposes

❌ Implied Warranties of Fitness for a Particular Purpose: That services meet your specific needs or requirements

❌ Warranties of Title or Non-Infringement: Related to intellectual property or third-party rights

❌ Warranties Arising from Course of Dealing or Usage of Trade: Based on industry customs or past interactions

2.2 What We Do NOT Guarantee

While we strive for excellence, we do not guarantee:

⚠️ Uninterrupted Service:

• Services may be unavailable due to maintenance, technical issues, or circumstances beyond our control
• Booking system downtime for updates or repairs
• Communication system failures

⚠️ Error-Free Operations:

• Human errors may occur despite best efforts
• Typographical errors on website or in communications
• Pricing errors or system glitches

⚠️ Specific Arrival Times:

• Traffic conditions vary and are unpredictable
• Weather may cause delays
• Road construction or accidents may impact travel time
• We cannot guarantee arrival at specific time (only estimated time)

⚠️ Perfect Conditions:

• Vehicle cleanliness standards may occasionally fall short despite best efforts
• Amenities may malfunction (sound system, climate control, etc.)
• Chauffeur performance may vary

⚠️ Third-Party Performance:

• Airlines, airports, event venues, hotels not under our control
• GPS and mapping service accuracy
• Payment processing platform availability

3. LIMITATION OF LIABILITY

3.1 Maximum Liability Cap

TO THE FULLEST EXTENT PERMITTED BY LAW:

H&S LIMOUSINE’S TOTAL LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING FROM OR RELATED TO OUR SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.

Example:

• If you paid $200 for airport transportation and have a claim
• Our maximum liability is $200 (refund of service cost)
• No additional damages, losses, or compensation beyond this amount

3.2 Excluded Damages

WE SHALL NOT BE LIABLE FOR:

❌ Consequential Damages:

• Missed flights, meetings, appointments, or events
• Lost business opportunities or contracts
• Damage to professional reputation
• Emotional distress or mental anguish

❌ Indirect Damages:

• Downstream effects of service issues
• Ripple effects on other plans or commitments
• Cascading failures or problems

❌ Incidental Damages:

• Additional costs incurred due to service delays
• Hotel stays, meal costs, rebooking fees
• Alternative transportation costs

❌ Punitive Damages:

• Damages intended to punish or deter
• Exemplary damages beyond actual losses

❌ Special Damages:

• Unique or unusual losses
• Losses specific to your particular situation

❌ Loss of Profits or Revenue:

• Business income lost due to delays
• Lost sales or opportunities
• Reduced productivity

❌ Loss of Data or Information:

• Personal information or documents left in vehicle
• Digital data or files

❌ Loss of Goodwill or Reputation:

• Damage to business relationships
• Personal or professional embarrassment

THIS LIMITATION APPLIES REGARDLESS OF:

• The form of action (contract, tort, negligence, strict liability, etc.)
• Whether we were advised of the possibility of such damages
• Whether the limited remedy fails of its essential purpose

3.3 Exceptions to Liability Limitations

These limitations do NOT apply to:

✅ Gross Negligence or Willful Misconduct:

• Intentional harmful actions by H&S Limousine or chauffeurs
• Reckless disregard for passenger safety

✅ Personal Injury or Wrongful Death:

• Physical injuries caused by our direct negligence
• Death resulting from our actions or negligence

✅ Fraud or Fraudulent Misrepresentation:

• Intentional deception or false statements

✅ Matters That Cannot Be Limited by Law:

• Consumer protection laws
• Statutory rights that cannot be waived
• Jurisdictions prohibiting liability limitations

4. TRAVEL TIME AND ARRIVAL DISCLAIMERS

4.1 Estimated Times Only

ALL TRAVEL TIME ESTIMATES ARE APPROXIMATIONS BASED ON:

• Average traffic conditions
• Optimal weather conditions
• Standard route selections
• Historical data and GPS calculations

ACTUAL TRAVEL TIME MAY VARY DUE TO:

🚗 Traffic Conditions:

• Rush hour congestion
• Accidents or incidents
• Construction zones
• Special events causing road closures
• Unexpected volume increases

🌦️ Weather Conditions:

• Rain, snow, ice, fog
• Reduced visibility
• Slippery roads requiring slower speeds
• Flooding or hazardous conditions

🚧 Road Conditions:

• Unannounced construction
• Potholes or road damage
• Detours or closures
• Bridge repairs or lane restrictions

📅 Special Circumstances:

• Presidential or VIP motorcades
• Protests or demonstrations
• Major sporting events or concerts
• Holiday traffic surges

4.2 No Guarantee of On-Time Arrival

WE DO NOT GUARANTEE ARRIVAL AT ANY SPECIFIC TIME.

H&S Limousine is NOT responsible for:

• Missed flights due to traffic delays
• Late arrival to meetings, appointments, or events
• Consequences of delayed arrival
• Additional costs incurred due to lateness

Our Commitment:

• Depart with sufficient time based on normal conditions
• Monitor traffic in real-time and adjust routes
• Communicate proactively about delays
• Make best efforts to arrive as scheduled

Your Responsibility:

• Build buffer time into your schedule
• Allow extra time for critical appointments
• Book earlier pickup for time-sensitive events
• Accept that delays are sometimes unavoidable

4.3 Airport Transportation Disclaimer

For airport pickups and drop-offs:

✈️ We Are NOT Responsible For:

• Missed flights due to traffic or delays
• Airport security line delays
• TSA PreCheck or CLEAR not available
• Terminal confusion or walking distances
• Parking or drop-off location changes at airports

✈️ We Recommend:

• Arrive at airport 2 hours before domestic flights (3 hours international)
• Book pickup time accounting for traffic contingencies
• Monitor your own flight status
• Understand your airport terminal and airline location

✈️ Flight Tracking:

• We monitor inbound flights for pickup automatically
• Adjust chauffeur arrival based on actual landing time
• Does not guarantee connection for outbound flights

5. VEHICLE AND EQUIPMENT DISCLAIMERS

5.1 Vehicle Substitution

We reserve the right to substitute vehicles of equal or greater value.

Reasons for substitution:

• Mechanical breakdown or maintenance needs
• Accident or damage to assigned vehicle
• Unexpected availability issues
• Safety concerns

Our commitment:

• Provide comparable or upgraded vehicle
• Maintain same passenger and luggage capacity
• Preserve same level of luxury and amenities
• Notify you if possible (may not always be feasible)

We are NOT responsible for:

• Disappointment over specific vehicle preference
• Color, make, or model variations
• Minor differences in amenities
• Emotional attachment to specific vehicle

5.2 Vehicle Condition

While we maintain high standards:

⚠️ Minor imperfections may occur:

• Small scratches or wear on exterior
• Minor interior wear from regular use
• Occasional cleanliness issues despite inspections
• Equipment malfunctions (sound system, lighting, etc.)

We are NOT liable for:

• Minor cosmetic imperfections not affecting safety or service
• Temporary equipment failures
• Preference for specific vehicle features
• Subjective opinions on vehicle quality

Report significant issues immediately:

• Contact dispatch at +1 (224) 580-6105
• We will address or provide alternative if available
• Continued use of service implies acceptance of condition

5.3 Amenities and Features

Standard amenities include:

• Climate control
• Premium sound system
• Complimentary bottled water
• Leather seating
• Professional chauffeur service

NOT guaranteed:

• Specific music preferences pre-loaded
• Particular brands of water or beverages
• WiFi or cellular connectivity (dependent on carrier)
• Charging cables for all device types
• Specific luxury brands of amenities

Special requests:

• Must be arranged in advance
• Subject to availability
• May incur additional charges
• Not guaranteed even if requested

6. CHAUFFEUR DISCLAIMERS

6.1 Professional Service Standards

All chauffeurs are:

• Professionally licensed and insured
• Background-checked and drug-tested
• Trained in customer service and safety
• Experienced in Greater Chicago area

However:

⚠️ We do NOT guarantee:

• Specific chauffeur assignment (unless pre-arranged for corporate accounts)
• Perfect performance in all situations
• Compatibility with all passenger personalities
• Expertise in all possible routes or destinations
• Fluency in languages other than English (unless requested and confirmed)

⚠️ Chauffeur conduct:

• We maintain high standards but cannot control all aspects of human behavior
• Chauffeurs are independent contractors or employees subject to Company policies
• Serious misconduct should be reported immediately for investigation

6.2 Route Selection

Chauffeur has final authority on route selection based on:

• Real-time traffic conditions
• Weather and road conditions
• Safety considerations
• Professional experience and judgment

Passenger may request specific routes, but:

• Chauffeur not obligated to follow if deemed unsafe or inefficient
• Company not responsible for delays due to passenger-requested routes
• Additional time/mileage on requested routes may incur extra charges

GPS and Navigation:

• We use professional navigation systems
• Technology may occasionally provide suboptimal routes
• Chauffeur judgment takes precedence over GPS
• We are not responsible for GPS errors or system failures

7. PASSENGER CONDUCT AND SAFETY DISCLAIMERS

7.1 Assumption of Risk

By using our services, you acknowledge and assume risks including:

⚠️ Travel Risks:

• Risk of vehicle accidents (we maintain insurance, but risk exists)
• Traffic incidents involving other drivers
• Weather-related hazards
• Road condition hazards

⚠️ Personal Health Risks:

• Motion sickness or travel discomfort
• Exacerbation of pre-existing medical conditions
• Allergic reactions to vehicle materials or cleaning products
• Physical strain from entering/exiting vehicles

⚠️ Interaction Risks:

• Interactions with other passengers (for shared rides)
• Lost or stolen personal belongings
• Disagreements or conflicts during service

7.2 Passenger Responsibility

YOU ARE RESPONSIBLE FOR:

✅ Your Own Safety:

• Wearing seatbelts at all times
• Following chauffeur safety instructions
• Supervising minor children in your party
• Providing and installing child safety seats (if required by law)
• Not distracting chauffeur while driving

✅ Your Conduct:

• Respectful behavior toward chauffeur and other passengers
• Compliance with vehicle rules (no smoking, reasonable noise levels)
• Not endangering yourself or others
• Not engaging in illegal activities

✅ Your Belongings:

• Securing personal items
• Checking vehicle before exiting
• Reporting lost items immediately
• We are not responsible for lost, stolen, or damaged personal property

✅ Your Health:

• Informing us of medical conditions that may affect travel
• Bringing necessary medications
• Determining your own fitness for travel
• We are not medical professionals and cannot assess your health status

7.3 Intoxication Disclaimer

For services permitting alcohol consumption (stretch limos, party buses):

⚠️ You acknowledge:

• You are responsible for your own alcohol consumption
• We do not provide or serve alcohol (passengers BYOB where legal)
• We are not responsible for over-intoxication or related injuries/illness
• Chauffeur may refuse service if passenger conduct becomes unmanageable or unsafe
• No refund if service terminated due to intoxication-related misconduct

⚠️ Designated transportation does NOT mean:

• We supervise alcohol consumption
• We are responsible for alcohol-related decisions
• We provide medical care for intoxication
• We are liable for actions taken while intoxicated

8. THIRD-PARTY DISCLAIMERS

8.1 Third-Party Services and Websites

Our website and services may contain links to or integrations with third-party services:

🔗 Examples:

• Limo Anywhere booking platform
• Payment processors
• Social media platforms
• Review sites (Google, Yelp, TripAdvisor)
• Partner businesses

WE ARE NOT RESPONSIBLE FOR:

• Third-party privacy practices or data security
• Content, accuracy, or reliability of third-party sites
• Third-party service interruptions or errors
• Products or services offered by third parties
• Third-party terms and conditions or policies

Your use of third-party services is at your own risk.

8.2 Limo Anywhere Platform

Our booking system is powered by Limo Anywhere, a third-party provider.

We are NOT responsible for:

• Platform downtime or technical issues
• Data breaches at Limo Anywhere (though they are PCI-compliant)
• Booking errors caused by platform glitches
• Payment processing errors
• Lost data or bookings due to platform failures

In case of platform issues:

• Contact us directly by phone for assistance
• We will manually process bookings when possible
• We are not liable for losses due to third-party platform failures

8.3 Airport and Venue Operations

We coordinate with but do not control third-party facilities:

✈️ Airports (O’Hare, Midway, etc.):

• Terminal layouts and regulations
• Security procedures and delays
• Parking and pickup location changes
• Flight delays or cancellations

🏟️ Event Venues:

• Traffic control and parking
• Event timing changes
• Security requirements
• Access restrictions

🏨 Hotels:

• Pickup location rules
• Doorman or valet coordination
• Property access restrictions

We work with these entities but are NOT responsible for their policies, delays, or changes.

9. PRICING AND PAYMENT DISCLAIMERS

9.1 Quoted Prices

All prices quoted are estimates based on:

• Information provided at time of booking
• Standard route and traffic conditions
• Specified service parameters

Final charges may vary due to:

• Actual route taken (tolls, distance variations)
• Wait time beyond complimentary allowance
• Additional stops not originally included
• Overtime for hourly reservations
• Gratuity and optional add-ons

9.2 Price Changes

We reserve the right to adjust pricing:

• With advance notice (typically 30 days for rate increases)
• For fuel surcharges during significant price spikes
• For special event premium pricing
• For changes in operating costs or regulations

Existing reservations:

• Honored at originally quoted price
• Unless booking was made with promotional pricing and terms changed

9.3 Payment Processing

Payment processing is handled through third-party processor (Limo Anywhere).

We are NOT responsible for:

• Payment processor fees or foreign transaction fees charged by your bank
• Credit card fraud or unauthorized charges (report to your bank immediately)
• Declined transactions due to insufficient funds or card issues
• Currency exchange rate fluctuations for international clients
• Payment processing delays or errors

Security:

• We do not store full credit card information
• Payment data encrypted and PCI-compliant
• You are responsible for securing your payment information

10. WEBSITE AND CONTENT DISCLAIMERS

10.1 Website Accuracy

While we strive for accuracy, we do NOT warrant that:

❌ Website content is always current, complete, or error-free ❌ Website will be available 24/7 without interruption ❌ All features and functions will work perfectly at all times ❌ Website is free from viruses, malware, or harmful components ❌ Images accurately represent exact vehicles (stock photos may be used)

We reserve the right to:

• Update website content without notice
• Temporarily suspend website for maintenance
• Modify features and functionality
• Correct errors or inaccuracies

10.2 User-Generated Content

Our website or social media may contain user reviews, testimonials, or comments.

We are NOT responsible for:

• Accuracy of user-submitted content
• Opinions expressed by users
• Offensive or inappropriate user content (we moderate but cannot catch everything)
• Links or content shared by users
• Disputes between users

User content does not represent Company views or endorsement.

10.3 Intellectual Property

Website content (text, images, logos, design) is Company property.

Unauthorized use is prohibited and may result in:

• Legal action for copyright or trademark infringement
• Damages and attorney fees
• Injunctive relief

Disclaimer of warranties does not limit our intellectual property rights.

11. LOCATION AND JURISDICTION DISCLAIMERS

11.1 Service Area

Primary service area: Greater Chicago Metropolitan Area within 60 miles of Skokie, IL.

For requests outside this area:

• Subject to availability and additional charges
• May require partnering with other transportation providers
• Longer distance may impact service quality or availability
• We may decline service if deemed unfeasible

11.2 Applicable Laws

Services governed by laws of the State of Illinois.

We comply with:

• Illinois Department of Transportation regulations
• City of Chicago and Cook County ordinances
• Federal transportation and safety laws

However:

• Laws and regulations subject to change
• We may not be immediately aware of all regulatory updates
• Compliance efforts are ongoing but perfection not guaranteed

We are NOT responsible for:

• Your compliance with laws in your jurisdiction
• Interpretation of laws or regulations (consult attorney)
• Legal advice related to transportation matters

12. FORCE MAJEURE DISCLAIMER

We are NOT liable for failure to perform services due to circumstances beyond reasonable control:

🌪️ Natural Disasters:

• Severe weather (blizzards, tornadoes, flooding)
• Earthquakes or other geological events
• Extreme temperatures affecting vehicle operation

🏛️ Government Actions:

• Travel bans or restrictions
• Road closures or curfews
• Emergency declarations
• Regulatory changes

⚡ Infrastructure Failures:

• Widespread power outages
• Communication system failures
• GPS or technology failures

✊ Labor Issues:

• Strikes or work stoppages
• Staff shortages due to illness or emergency

🦠 Public Health Emergencies:

• Pandemics or disease outbreaks
• Quarantine or isolation requirements
• Government-mandated business closures

🚨 Security Threats:

• Terrorism or threats of violence
• Civil unrest or riots
• Bomb threats or evacuations

In force majeure situations:

• Services may be canceled or rescheduled without penalty
• No liability for damages or losses
• Refunds issued per Refund and Cancellation Policy
• We will communicate promptly and work to accommodate when possible

13. MEDICAL AND HEALTH DISCLAIMERS

13.1 Not Medical Transportation

H&S Limousine is a LUXURY TRANSPORTATION service, NOT medical transportation.

We are NOT: ❌ An ambulance service ❌ Medical transport for emergencies ❌ Equipped with medical equipment or supplies ❌ Staffed with medical professionals ❌ Trained to handle medical emergencies

Call 911 for medical emergencies.

13.2 Passenger Health

You are responsible for determining your fitness for travel.

We are NOT responsible for:

• Adverse health events during service (heart attacks, seizures, etc.)
• Exacerbation of pre-existing conditions
• Motion sickness or travel-related discomfort
• Injuries from entering/exiting vehicle
• Allergic reactions to vehicle materials or products

If you have medical conditions:

• Inform us at booking if special accommodations needed
• Bring necessary medications and medical devices
• Travel with companion if health is fragile
• Understand we cannot provide medical care

13.3 Accessibility

While we accommodate passengers with disabilities:

⚠️ We are NOT a specialized accessible transportation service:

• Not all vehicles wheelchair accessible
• Chauffeurs assist but are not trained medical aides
• Limited ability to accommodate complex medical equipment
• Advanced notice required for accessibility needs

For specialized medical transportation:

• Consider dedicated accessible transportation services
• Consult with medical professionals about travel fitness

14. COMMUNICATION DISCLAIMERS

14.1 Electronic Communications

We communicate via email, SMS, and phone.

We are NOT responsible for:

• Emails caught in spam/junk filters
• Text messages not delivered due to carrier issues
• Voicemails not received or deleted
• Communication delays due to technology failures
• Information sent to incorrect contact information provided by you

Your responsibility:

• Provide accurate contact information
• Check spam folders regularly for booking communications
• Respond promptly to time-sensitive communications
• Update contact information if it changes

14.2 Language

Primary business language: English

While some staff may speak other languages:

• We do NOT guarantee multilingual service
• Translation services not provided
• Miscommunication due to language barriers not our liability
• Critical information should be confirmed in English

For non-English speakers:

• Bring translator if needed
• Use translation apps for complex communications
• Confirm understanding of all terms and conditions

15. INSURANCE DISCLAIMERS

15.1 Company Insurance Coverage

We maintain required commercial insurance:

• Commercial Auto Liability
• General Liability
• Workers’ Compensation

However:

⚠️ Our insurance covers specific risks only:

• Damages from accidents caused by our negligence
• Third-party liability in certain circumstances
• Coverage limits apply (not unlimited)

⚠️ Our insurance does NOT cover:

• Your personal property or belongings
• Your personal injuries beyond policy limits
• Consequential or indirect damages
• Incidents outside policy scope

15.2 Your Insurance

You should maintain your own insurance:

Personal Auto Insurance:

• May provide supplemental coverage as passenger
• Check with your insurance provider

Travel Insurance:

• Covers trip cancellations, medical emergencies, lost luggage
• Highly recommended for important events or trips

Health Insurance:

• Your primary coverage for medical expenses
• Our liability insurance is not substitute for health coverage

Homeowners/Renters Insurance:

• May cover personal property (items left in vehicle)
• Check your policy terms

We are NOT responsible for:

• Advising you on insurance needs
• Gaps in your insurance coverage
• Losses not covered by our insurance

16. PROMOTIONAL MATERIALS AND TESTIMONIALS

16.1 Marketing Claims

Promotional materials, website content, and advertisements may contain:

• Subjective statements of quality (“best,” “premier,” “luxury”)
• Aspirational goals or standards
• General descriptions not guarantees

These are NOT warranties or guarantees:

• “Best limousine service” = opinion/goal, not factual claim
• “5-star service” = aspiration, actual experience may vary
• “Unforgettable experience” = subjective, not measurable

16.2 Testimonials and Reviews

Customer testimonials represent individual experiences:

• Not typical or guaranteed results
• Reflect specific circumstances
• May not represent all customer experiences
• Edited for length or clarity (but not substance)

Reviews on third-party sites:

• Outside our control
• May be fake, inaccurate, or malicious
• We respond when appropriate but don’t endorse

16.3 Photography

Website photos may include:

• Stock photography representing vehicle types (not exact vehicles)
• Photos from professional shoots (may not reflect typical conditions)
• Images enhanced for marketing purposes

Actual vehicles may vary in:

• Color, make, model, year
• Interior configuration
• Minor cosmetic details

17. CHANGES TO THIS DISCLAIMER

We reserve the right to modify this Disclaimer at any time.

Changes effective immediately upon posting to website.

Your continued use after changes constitutes acceptance.

Material changes may be communicated via:

• Email to registered customers
• Website banner notification
• Updated “Last Modified” date

You are responsible for reviewing Disclaimer periodically.

18. SEVERABILITY

If any provision of this Disclaimer is found invalid or unenforceable:

• Remaining provisions continue in full effect
• Invalid provision modified to minimum extent necessary
• Overall intent and purpose preserved

No waiver of any provision by failure to enforce.

19. ENTIRE DISCLAIMER

This Disclaimer, together with:

• Terms and Conditions
• Privacy Policy
• Refund and Cancellation Policy

Constitutes complete disclaimer and limitation of liability.

Supersedes all prior:

• Verbal statements or representations
• Previous versions of disclaimers
• Industry customs or assumptions

Modifications must be in writing and signed by authorized Company representative.

20. CONTACT INFORMATION

Questions or concerns about this Disclaimer:

Hedayat Safi Transportation LLC (H&S Limousine)

📍 Address:
8820 Bronx Ave
Skokie, IL 60077
USA

📞 Phone: +1 (224) 580-6105
📧 Email: [email protected]
🌐 Website: https://hs-limousine.com

We will address concerns but this Disclaimer remains in effect.

21. ACKNOWLEDGMENT AND ACCEPTANCE

BY USING H&S LIMOUSINE SERVICES, YOU ACKNOWLEDGE THAT:

✅ You have read and understood this entire Disclaimer
✅ You accept all limitations of liability and disclaimers of warranties
✅ You understand we provide services “as is” with no guarantees
✅ You assume risks associated with ground transportation
✅ You will not hold H&S Limousine liable beyond terms stated herein
✅ You accept that certain damages and losses are not compensable
✅ You have had opportunity to ask questions and seek clarification
✅ You voluntarily agree to these terms as condition of using services

This Disclaimer protects both you and H&S Limousine by setting clear expectations and limitations. We are committed to providing excellent service within these understood parameters.

Thank you for choosing H&S Limousine. We look forward to serving you.

Document Version: 1.0
Effective Date: December 23, 2025
Last Updated: December 23, 2025